Frequently Asked Questions
If you don’t see your question, contact us and we’ll be glad to help.
What equipment do I need to start?
A USB microphone and headphones are enough. We recommend a quiet space and a soft surface nearby to reduce reflections. Our beginner recording course covers setup in detail.
How long will I retain access to a course?
You receive at least 12 months of access. If we ever need to retire a course, we’ll provide ample notice and a migration option where possible.
Do you offer refunds?
Yes—within 14 days of purchase if you’ve viewed less than 20% of the content. Reach us at [email protected] and we’ll handle it with care.
Are there certificates of completion?
Yes. Courses include downloadable certificates upon completion. These represent your effort and learning but are not academic credits.
Can I learn at my own pace?
Absolutely. Lessons are short and self-contained. We provide gentle reminders you can mute anytime.
What support do you provide?
Email support within two business days and periodic group Q&A sessions for popular courses. We aim for clear, kind guidance.
Do I need prior audio experience?
No. Beginner tracks assume zero background. You’ll build from mic basics to a publishable episode step by step.
Will courses cover marketing and monetization?
Yes. We offer courses on gentle growth, newsletters, cross-promo, and honest monetization practices for sustainable revenue.